Speed Express Limited

Vacancy

31

Job Context

Speed Express Limited

Vacancy

Not specific

Job Context

NEC MONEY is looking for an ambitious and self-starting individual to join our customer care team as an Executive. You have to make bridge the gap and make a good relationship with the valuable customers as well as the Agents. As the go-to member of your assigned projects, you will work alongside a team of Customer Care professionals to ensure timely delivery of projects and achieve key target metrics. This post only for the candidates of the Sylhet Division.

Job Responsibilities

• Having a positive mentality to provide 24/7 customer support
• Manage large amounts of incoming and outgoing phone calls.
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Ready to grip any other work assigned by the top management
• Provide accurate, valid, and complete information by using the right methods/tools.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Follow communication procedures, guidelines, and policies.
• Customer conveyance capacity, strong interpersonal communication, and leadership skill are must.
• The candidate should be self-motivated and dynamic.
• You must have a good voice and convincing power by phone
• Strong phone contact handling skills and active listening
• Have mentality for work long duration

Employment Status

Full-time

Workplace

• Work at office

Educational Requirements

• Bachelor of Business Administration (BBA), Master of Business Administration (MBA)
• BA/MA from any UGC approved Govt or reputed Private University
• Students are also encourage to apply for the post

Additional Requirements

• Age 20 to 35 years
• Both males and females are allowed to apply
• The candidate of Greater Sylhet origin is given prefer
• Must be fluent in English and native language
• Female candidates of Sylhet origin and able to talk in Hindi will give an advantage.

Job Location

Dhaka (Rampura)

Salary

Negotiable

Compensation and Others Benefits

Skill Requirement

• Computer Literacy is a must
• English & Bengali