A Renowned Group of Company

Vacancy

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Job Context

A renowned group of company was established in 2012. It operates in Decorative, Marine and Protective segments. Currently its own factory is under construction. In the coming period, it continues its mission to establish and develop its brand in this emerging market. It has a vision to bring about a positive change & trust in the life painting business, through product and process improvement, operational efficiency, excellent service and customer focus. So a renowned group of company is looking for IT Executive –Female (Office 365 Products Power BI tools, & Power Apps Troubleshooting of Hardware Software)

Job Responsibilities

• Give day to day support to Users across factory, keep track of cases attended and to be uploaded in service desk portal.
• Maintain necessary stock of essential IT products. Follow the IT standards and policy.
• Maintain reports and follow proper documentation using office 365 tools.
• Follow up with vendor and get the case resolved as per SLA.
• Escalate critical cases to group IT and Local IT.
• Co-ordinate with IT vendors in the installation of systems, devices and components and.

Employment Status

• Full-time

Work Type

• Office Work

Office Time

• 9.00 AM -6.00PM

Off DAY

• Friday & Saturdays 

Gender

• Female

Education

• Bachelor of Science (BSc) in Computer Science & Engineering

Experience

• 4 to 6 years
• The applicants should have experience in the following business area(s): Multinational Companies Paint
• Proven ability to lead and manage large teams, focusing on achieving results and delivering customer-centric performance.

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Additional Requirement

• Age at least 26 years
• Knowledge on Office 365 Products (One Drive, SharePoint and MS outlook.
• Knowledge on Windows 10 & 11.
• Knowledge on Power BI tools, & Power Apps.
• Knowledge on Microsoft TEAMS.
• Knowledge of basic networking.
• Troubleshooting of hardware issues in laptops /desktop and Printers.

Job Location

• Banani Dhaka

Salary

• Negotiable

Compensation and Others Benefits

• Extensive opportunities for professional and personal development, both through on-the-job training and its Academy.
• A friendly and supportive working environment.
• An international Corporate Culture founded on our four values; Care, Respect, Loyalty, and Boldness.

Skill Requirement

• Computer Literacy is a must