Khadin.com is a rapidly growing Multi-Vendor E-commerce Marketplace dedicated to empowering manufacturers, wholesalers, retailers, entrepreneurs, and SMEs through a secure, scalable, and technology-driven digital commerce platform.
We are looking for an experienced and highly motivated Marketplace Growth & Operations Manager to lead marketplace growth, seller acquisition, business operations, and cross-functional team coordination.
Job Responsibilities
Develop and execute marketplace growth strategies
- Increase verified and active sellers.
- Build strong relationships with manufacturers, wholesalers, brands, and retailers.
- Identify new business opportunities and strategic partnerships.
Seller Acquisition & Management
- Lead seller acquisition and onboarding campaigns.
- Verify and approve quality sellers.
- Conduct seller training and orientation programs.
- Monitor seller performance and ensure marketplace quality standards.
Operations Management
- Manage daily marketplace operations.
- Resolve seller operational issues.
- Improve product listing quality and category management.
- Ensure smooth coordination across departments.
Team Leadership
- Lead and supervise Field Agents.
- Set and monitor weekly and monthly KPIs.
- Conduct performance reviews and coaching sessions.
- Drive team productivity and accountability.
Cross-Functional Coordination
- Work closely with the Laravel Development Team to improve platform features and user experience.
- Coordinate with the Digital Marketing Team to increase traffic, customer acquisition, and sales.
- Collaborate with the Design Team on promotional campaigns, banners, and creative assets.
Business Analytics & Reporting
- Monitor and analyze key business metrics including:
- Seller Growth
- Active Sellers
- Product Listings
- Customer Acquisition
- Orders
- GMV (Gross Merchandise Value)
- Conversion Rate
- Revenue Growth
- Prepare Daily, Weekly, and Monthly business reports and recommend data-driven strategies for continuous improvement.
Workplace
Employment Status
Education
- Bachelor of Business Administration (BBA) in BBA/MBA/BBS/CSE or it related field
Experience
- 3 to 7 years in E-commerce, E-commerce Startup, F-commerce
Additional Requirements
- Age 25 to 40 years
- Experience Requirements
- 3–5 years of experience in E-commerce Marketplace
- Operations Business Development Sales Management Retail
- Operations Experience with Multi-Vendor Marketplace platforms will receive preference.
- Strong leadership and organizational skills.
- Ability to work under pressure and achieve business targets.
- Self-motivated, proactive, and growth-oriented.
- Excellent communication and presentation skills.Strong analytical and reporting capability.
Skills & Expertise
- Business Development
- CRM Management
- Data analysis
- Google Sheets
- KPI management
- Microsoft Excel
- Online Service Marketplace
- Sales Team Leadership
- Seller Handling
- Strategic Planning
Job Location
- Dhaka (Mirpur 1) Office Location: Jahin Plaza (2nd Floor), 29 No. Mazar Road, Gabtoli, Dhaka
Salary
- BDT 30,000 (Negotiable based on experience & qualifications)
